Why Reward Gateway is Australia’s leading Employee Engagement Platform

When it comes to engaging today’s diverse workforce, HR leaders need more than just a perks program. They need a trusted partner that can deliver real value through personalisation, service and scale. 

At Reward Gateway, we don’t believe in cookie-cutter platforms or vague perks. We believe in building genuine connections, helping HR teams engage their people with the right tools, right support, and the flexibility to make it all their own. 

We're proud to support more than 800 organisations across Australia, including big names like Hungry Jack’s, Bupa and Suncorp, helping them make their employee experience more meaningful. Here’s just some of the reasons why they choose us.  

At a glance: how Reward Gateway compares 

Let's take a look at how Reward Gateway stacks up compared to other providers. 

Information represented in this table is sourced from publicly available sources only and is indicative as of 29/07/2025. 

1. Local expertise: people you can trust, support you can count on 

We’re more than a platform, we’re your partner. With a local team based across Australia, and global reach when you need it, we’re here to make sure your program runs smoothly from day one.  

While some competitors rely on a single Account Manager to support all their Australian clients, we’re proud to offer a more hands-on, high-touch experience.

We’re the only provider in Australia that gives every client access to both a dedicated Client Success Manager and an Account Manager. Our local leadership team brings up to 25 years of industry experience, and our in-house retail team maintains strong relationships with some of Australia’s most recognised and trusted brands. 

Here’s what you can expect:  

• A dedicated account team who knows your business and goals  

• 24/7 employee support (yes, really – even on public holidays)  

• Access to the RG community, events and insights  

• Built-in best-practice guidance from working with 800+ local clients  
• Market-leading security and compliance standards  

You’ll never be left figuring it out alone. Whether you're launching a new program or evolving your strategy, our team’s here to help you get the most from your investment. 

2. Customisation: your brand, your platform 

Your employee engagement platform should feel like an extension of your organisation. Not just another app with someone else’s logo. 

With Reward Gateway, you’re in the driver’s seat. From the design and navigation through to your recognition workflows and benefits layout, we’ll help you create a branded space that truly reflects your EVP, employer brand, values, and culture. 

And it’s not just about looks. It’s about making your program more meaningful. In our latest Workplace Engagement Index, we found that employees who feel their Employee Rewards reflect their individual needs are more likely to stay, feel valued and advocate for their company. Different generations want different things. Personalised, flexible benefits aren’t just ‘nice to have’, they’re expected.

That flexibility extends to how you recognise and reward your people, too. You can bring your culture to life with peer-to-peer recognition, award nominations from colleagues, on-the-spot rewards, automated milestone awards or even performance-based incentives - all designed to reflect how your team works and what they value most. 

3. Quality: delivering value that’s clear and measurable 

We know how important it is to show the value of your engagement investment.

That’s why our platform gives you:

• Real-time usage data and performance dashboards 

• Transparent, simple rewards with no hidden mark-ups including gift cards from hundreds of retailers, custom rewards, and more  

• A wider range of discounts than anyone else in the market with 1,000+ brands and 20,000+ locations across ANZ 

• Flexibility and choice for employees to find what matters to them 

We help Australians save over $30 million through our benefits platform every year. That’s everything from discounts on everyday essentials like groceries from Woolies, or wellbeing support like therapy sessions with Unmind.  

We also know that different industries and teams have different needs. So instead of locking you into rigid modules, we work with you to build something that works for your workforce.

Community: built for HR, by HR 

Finally, we don’t just support HR teams, we celebrate them. We’ve built a thriving community of passionate HR leaders who are committed to making work better for their people. And we’re proud to champion their voices. 

Whether it’s through customer panels, speaking opportunities, media features, or case studies, we create space for our clients to share what’s working and raise the profile of their teams in the process. 

We’ve even seen careers grow through our community. From stepping onto a stage for the first time, to being featured in industry press, to making bold moves into new roles. 

Ready to create a platform your people will love? Whether you’re starting fresh or levelling up an existing program, Reward Gateway | Edenred makes it easy to connect your people to the things that matter, all in one place.